Support

Hello I'm Ed Davis. I help provide participant technical support for E-Democracy.Org.

When requesting support via e-mail, please specify the forum(s) with which you are having trouble. If you received an error message please copy the text into your message to speed up resolution.

Here are answers to frequently asked support questions:

• Posting Blocked/Moderated - Most Issues Forums limit people to two posts in 24 hours. Forums are set to a "home" timezone which may not be your own. Most new members will find their initial posts moderated as a spam protection measure until such time that we manually set you to unmoderated.
• Password - If you do not remember your password, please reset your password and then login. You now use your registered e-mail address to login.
• E-mail and Other Account Settings - Once you have logged in you can update your e-mail setting by clicking your profile link at the top right corner. From the menu options on the left, you may add/delete e-mail addresses, change email delivery type (one per posting [default], daily digest, web-based, or unsubscribe), change your posting image, change your profile, and change your password without a verification email.

We are glad to help you with any support question, please e-mail support@e-democracy.org or use our web-based contact form.

We strive to acknowledge and initially address your support queries within 24 hours on week days. However, please allow 36-48 hours for processing your requests especially on the weekends since we spend time with our families as well. Thanks.