All posts in the topic problems since upgrade? (Short link)
Summary
- There are 4 posts — by 2 authors — in this topic.
- Latest post made by Dan Randow at Jun 19 04:58 UTC
Since the weekend a few people have tried to subscribe themselves to the
Chicago Region Civic Forum, and the Chicago-Team steering committee forum as
"new users" of the platform. In each case the following type of error is
generated:
There were errors
Group Identifier
Group identifier 'chicago-team' not found
(group identifier being different for the two cases)
I am able to replicate their error.
Prior to the weekend I had conducted test of the same mechanism with out this
failure.
We're gearing up our recruitment phase, and I'd like t be able to point
newcomers to a place where they can subscribe to forums without such error.
Let me know is this issue is known, or a better way to allow new people to
self-subscribe
Thank you
I tested about an hour ago, and things appeared to be working as they were
supposed to, but friends testing elsewhere ran into same problem described
above - which again, I replicated.
Hi Michael, > I tested about an hour ago, and things appeared to be working as they > were supposed to, but friends testing elsewhere ran into same problem > described above - which again, I replicated. When you said that registration was working, I assumed that Tim or Steve had made the change that I suggested, which was to make the messages visible to the public in both groups. http://forums.e-democracy.org/groups/chicago/ and http://forums.e-democracy.org/groups/chicago-team/ I now see that the messages remain visible to group members only. This (and not the upgrade) is almost certainly the cause of the problem. As chicago has no messages, would it be ok if we set the visibility of messages to 'everyone'? In the case of chicago-team, do you want the public to be able to join, or are you planning to invite people? The group is currently set to be 'joinable by anyone' while the messages are visible to 'group members only'. The registration system is (correctly in this case) preventing the anomalous process from occurring. There is simply no point in having messages visible to members only, if anyone can join.
Michael,
> desire is the Chicago Region Forum to be visible and joinable by anyone
I have made that the case.
> intent for Chicago team is to switch to invite only and not visible (tho
> on this latter point not 100% sure)
It's invite or request, and messages not visible, now.
> mainly I am concerned about people being able to follow my link, and
> sign themselves up on the civic forum --- I've already posted it on
> twitter and a few other sites
We found and fixed a separate problem (to do with caching). I tested
joining chicago and it works fine.
Our sincere apologies to all about this.