St. Paul City Council to continue setting hearing dates for unpaid trash bills
(http://tinyurl.com/y6epyq8y)

I thought we paid the haulers directly? This article says: "Ellen Biales, the
administrative programs manager for the St. Paul Public Works Department, said
the city has already paid the money to the private haulers that service the
city. So the residents now owe the unpaid money to the city itself."

Do I understand this correctly? Now the City has assumed the risk of delinquent
bills and needs to schedule at least 7 (by my count) rounds of hearings?

Nothing new here, John. Just like they said in the beginning. The hauler
bills you. If you don't pay there is a process and at the end of the day, if
you don't pay it gets put on your taxes. Sorry, no free lunch nor free trash
collection.

Rest of post

Like I said before the haulers LOVE the deal they got from the City. If you
don't pay your bill the City does. There is no potential loss ever for the
hauler. Can't beat that.
JMONTOMEPPOF
Chuck Repke

In a message dated 4/4/2019 1:07:05 PM Central Standard Time,
<email obscured> writes:

St. Paul City Council to continue setting hearing dates for unpaid trash bills
(http://tinyurl.com/y6epyq8y)
I thought we paid the haulers directly? This article says: "Ellen Biales, the
administrative programs manager for the St. Paul Public Works Department, said
the city has already paid the money to the private haulers that service the
city. So the residents now owe the unpaid money to the city itself."
Do I understand this correctly? Now the City has assumed the risk of delinquent
bills and needs to schedule at least 7 (by my count) rounds of hearings?

John GaylordUnion Park, St. PaulAbout/contact John Gaylord:
http://forums.e-democracy.org/p/johngaylord

* Work or live in Downtown Saint Paul? Take our survey:
https://www.surveymonkey.com/r/downtownstpaulsurveyft
* Questions about rule violations? Contact: <email obscured>

Rest of post

Apparently our city bureaucrats are utterly unmatched to the task of
negotiation. Did the business people get everything in this deal?

1. Captive customer set.
2. Guaranteed revenue.
3. Complaint 'process' to take any immediacy out of the customer service
function.
4. Offloading customer engagement to City of St. Paul.

Perhaps I am still missing the benefit of this policy to St. Paul taxpayers.
I'll appreciate any enlightenment.

You have number one wrong, its not just a captive customer set its an EXPANDED
captive customer set. Every duplex and triplex who had been sharing one can
for the last fifty years all were REQUIRED to have a second and/or third can
even if they never use it. With the stroke of the pen there were a couple of
thousand of new customers created.

JMONTOMEPPOF
Chuck Repke

In a message dated 4/5/2019 9:48:15 AM Central Standard Time,
<email obscured> writes:

Apparently our city bureaucrats are utterly unmatched to the task of
negotiation. Did the business people get everything in this deal?
1. Captive customer set.2. Guaranteed revenue.3. Complaint 'process' to take
any immediacy out of the customer service function.4. Offloading customer
engagement to City of St. Paul.
Perhaps I am still missing the benefit of this policy to St. Paul taxpayers.
I'll appreciate any enlightenment.

John GaylordUnion Park, St. PaulAbout/contact John Gaylord:
http://forums.e-democracy.org/p/johngaylord

* Work or live in Downtown Saint Paul? Take our survey:
https://www.surveymonkey.com/r/downtownstpaulsurveyft
* Questions about rule violations? Contact: <email obscured>

Rest of post

St. Paul City Council to continue setting hearing dates for unpaid trash bills

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