Post in Collection point for Royal Mail parcels

Jun 26 06:46 UTC

I thought I ought to check whether Julia or Lindsey was correct about the
current opening hours for collection of mail, so I rang East Oxford Delivery
Office at Ledgers Close on 01865 747585 as soon as they opened at 7am, and
needless to say they were engaged.  I set up a ringback, but it did not work.

I also rang 08456 113 225, but the chances of getting through on that number
are nil, and there is an annoying recorded message saying that they are
extremely busy at the moment and that the quickest way to get your parcel is to
go to your local delivery office and get it, or to arrange redelivery online at
www.royalmail.com/redelivery

It is obvious that the Royal Mail just don’t want to speak to people, and this
emphasizes the problems of communication that everyone complains about.

Perhaps someone who has collected a parcel in the last week or two will be able
to tell us definitively what the current opening hours at Ledger’s Close are.
I thought we were on mornings only, but the hours change all the time and I
have not had to go there for some months.  It is not surprising that everyone
is confused.  It would be helpful if the East Oxford Delivery Office had a
webpage, complete with opening hours and a map, but that would make everything
too easy.

As I remember it:

(1)  When the Lime Walk office closed down, Headington was initially treated
very unfairly: all the rest of Oxford could collect their mail all day, but
Headington could only collect in the mornings up to 1pm.

(2)  Then Headington was brought into line with everyone else and could collect
its mail up to 5pm.

(3)  In November 2007 the closure time was brought back to 2pm for the whole of
East Oxford (including Headington), but the Royal Mail was still giving out the
old cards causing great inconvenience for all: see
http://archive.oxfordmail.net/2008/2/10/223580.html

Has there been another change in recent months?