You must be a group member in order to post to a group or receive email when someone posts to a group. Anyone can sign up and become a member of a public group. Signing up is a five-step process:
The first step in signing up is selecting the group that you want to join.
Note: If the group is private then you will have to request membership rather than sign up.
Note: It is important that the email
address for the support group ―
― is added to your address book.
Your password will be used to protect your personal information.
Your profile says a little about you, so others can find out the names of the group members.
Note: Some sites may provide extra fields on the Change Profile page.
You must verify that you control your email address. To verify your email address carry out the following tasks.
If your email does not contain a message asking you to verify your address, carry out the following tasks.
You must request to become a member of a private group. To do this carry out the following steps.
Your message, a link to your profile, and your email address will be sent to the group administrator. The administrator will then accept or decline your request. You will receive an email message when the administrator has made a decision.
Your password is used to log in to a site. You will set a password when you sign up or when you accept your first invitation. However, you can change your password at any time. In addition you can reset your password if you are having trouble logging in.
Your password protects your personal and private information. Because of this you should be mindful of password security.
To change your password carry out the following steps.
To reset your password carry out the following steps.
Note To ensure your security the link in the password-reset message can only be used once.
Passwords are shown in two different ways, depending on if you are setting a password, or using a password to log in.
When you set a password — using either the change password, reset password, during sign up or when accepting your first invitation — you will be able to see your password. This makes it easier to set. However, anyone who looks at your screen will also be able to see your password. Be cautious about who can see your screen when you set a password.
When you use your password to
your password will be hidden: a series of
characters will mask what you type.
It is unlikely that anyone will be able to figure out your
password by looking at your screen.
However, be cautious about who can see your keyboard as you type.
Passwords must be at least four characters long. However, longer passwords are harder to guess.
The Change Email Settings page is used to add an email address, resend an email address verification message, remove an email address, make an extra address a preferred delivery address and make a preferred delivery address an extra address.
To add an email address to your profile carry out the following steps.
Note: You can only add a new address to your profile. You will see an error if you try to add an address that has already been added to any other profile.
To remove an email address from your profile carry out the following steps.
Note: You can only remove an address from your profile if you have a different verified address. Add an address if you only have one address and you wish to remove it.
To receive email at an address by default carry out the following steps.
Note: The Extra Addresses will only be shown when you have more than one verified email address.
To stop receiving email at an address by default carry out the following steps.
Note: You must always have at least one address in the Preferred Delivery Addresses list. If only one address is listed in the Preferred Delivery Addresses list then you must first make an extra address a preferred delivery address. Then you will be able to remove any address from the Preferred Delivery Addresses list.
What you can see on the homepage depends on the privacy settings of the group, whether you are logged in, and whether you are a member. The table below summaries the visibility of the different sections for different group privacy settings.
|Photos||Everyone||Logged in members only||Logged in members only|
|Links||Everyone||Everyone||Logged in members only|
|Members||Everyone||Logged in members only||Logged in members only|
|Statistics||Everyone||Everyone||Logged in members only|
|Privacy||Everyone||Everyone||Logged in members only|
|Topics||Everyone||Logged in members only||Logged in members only|
|Files||Everyone||Logged in members only||Logged in members only|
|Settings||Logged in members only||Logged in members only||Logged in members only|
|Admin||Administrators only||Administrators only||Administrators only|
The Us Bar runs across the top of the group homepage, under the title. It shows the profile photos of the members that have recently posted. The photos are shown to the people listed in the table Visibility of Sections on the Group Homepage.
The Us Bar also provides links that allow the you to join or leave the group. The links that are provided are detailed in the table Links Shown in the Us Bar.
The information tabs provide summary information about the group. There are three information tabs: Members, Statistics, and Privacy. The tabs that are shown depend on the group privacy, whether you are logged in, and whether you are a member of the group. The table Visibility of Sections on the Group Homepage details who can see the tabs in the different situations.
The task tabs allow you to carry out common tasks. There are four task tabs: Topics, Files, Settings, and Admin. The tabs that are shown depend on the group privacy, whether you are logged in, whether you are a member of the group, and whether you are an administrator. The table Visibility of Sections on the Group Homepage details who can see the tabs in the different situations.
There are two ways to view a list of group. You can view the posting members or view all the members of the group. Both lists are shown on the Members page. To view the members page carry out the following.
You can view the posting members in a public group, or if you a member of a private or secret group. Two lists of posting members are provided.
You can view all members of a group if The group is private, or secret, and you are a member of the group. To view the list of all group members carry out the following.
The list if members will be shown, broken down into three sections. In the first section the group administrators are listed. These people administer the group and its members. Next all the normal members are listed. All the normal members (and the administrators) can view any post you make to the group. Finally, the people who the administrators have invited to join the group are listed. These people will be able to view your posts in the future.
The Topics tab shows what people have be discussing in a group. By default the tab shows the topics that people have posted to recently, with the most recent topic first. For each topic the following information is provided.
The topics will generally be ordered from the topic with the most recent post, to the topic with the oldest post. However, the site administrator may decide that some topics are very important and make them sticky. These sticky topics will be shown before the other topics, and will be marked with a pin-icon to the left of the topic-name.
The Topics tab show six topics at once. To view older topics click the Older button; the older topics will be shown. To return to the display of the more recent topics click on the Newer button; the older topics will be shown.
To search the topics in a group carry out the following tasks.
If you perform a search the sticky topics will be shown in the normal order, rather than first.
To find a topic in the group that is similar to another click on one of the keywords A search for topics with that keyword will be made, with the results shown in the Topics tab.
Messages are the core of a GroupServer group. A group member can add a post to a group using the Web or by email. When the member does this the post is displayed in a topic. This topic is common to all posts with the same name. However, a post can also be seen on its own page. Images that are added to the group are shown on their own page.
The visibility of messages in a group is detailed in the table below.
|Email Messages||Group members only||Group members only||Group members only|
|Pages on the Web|
|Topic||Everyone||Logged in members only||Logged in members only|
|Post||Everyone||Logged in members only||Logged in members only|
|Files||Everyone||Logged in members only||Logged in members only|
|Images||Everyone||Logged in members only||Logged in members only|
|Add a Post||Logged in members only||Logged in members only||Logged in members only|
A topic is the main way for reading posts in a group.
A post on the web is made up of seven parts: a title, navigation links, information about the post, a share box, a hide post button, the body of the message, and then a list of files that were posted along with the message.
The title reads
Post in… followed by the name of
It is the similar to the subject line of an
It will be the same for all posts in the same topic.
There are two items of information about the post: who made the post and when the post was made.
The name of the author appears at the top of the post, after the word From. Clicking on the group members name will show his or her profile page. If the author has added a profile photo it will appear at the left of the post, below the name of the author.
After the author's name is the date when the post was made. Mouse-over the date to view the exact time the post was made.
The hide button appears at the top of the post, after the share box. It is detailed in the Hide a Post section below.
The body of the message is divided in two parts.
An image posted to a group is shown on an image page. This page provides a view of the posted image that is smaller. Smaller images take less time to download, and view. In this section the different parts of the page are detailed — starting with the page title, the navigation bar, the share bar, the image itself, and finally the information about the image.
The title of the image is shown at the top of the page, just beneath the standard navigation elements. The title comes from the name given to the file by the person who posted it to the group.
The navigation bar is used to go between the other images posted to the same topic, or the message that was posted at the same time as the image.
The share bar allows you to share the image with others.
The image itself is possibly smaller than the image that was origianlly posted. The image shown on the image page has a maximum size of 598 by 407 pixels (dots).If the original image was bigger than this then it will be reduced in size to fit on the image page. Clicking on the image, or Full sized image will show the original image, at its original size.
Finally, additional information (metadata) about the image is shown to the right of the page. This will help you determine some of the context of the image. The information is as follows.
You and the administrators of a group can hide the posts you have made. To hide a post carry out the following steps.
Some information about the post is still available after it has been hidden. The table below details what can be seen and what is hidden.
|Email Messages||The email messages that were sent out to the group members when the post was made are still visible after the post has been hidden.|
|Post on the Web||Some of the post on the web is hidden. The information about the post is visible. This includes who made the post, and when the post was made. However, the body of the post is hidden.|
|Files||The files that were added as part of the post are hidden. If someone tries to view the file he or she will see an error page. The error page will show the reason that the post was hidden.|
|Images||The images that were added as part of the post are hidden. If someone tries to view the file he or she will see an error page. The error page will show the reason that the post was hidden.|
|Reason||The reason the post was hidden is visible to those that could see the post previously.|