internet service since October. The phone problems, which run for minutes to
hours at a time, range from no service at all, to people who can't hear us when
we call, to people who report that our voices are so garbled that they can
barely understand us. The internet problems, which also run for minutes to
hours at a time, range from no service at all to EXTREMELY slow service (like 2
to 3 minutes to get the Google home page to display).
Our neighborhood surrounds the intersection of Millwood and Brenner which is
just SE of Victoria and County Road D.
Comcast has repeatedly sent out technicians who have found everything to be OK
inside our homes. They've admitted that the problem is "upstream."
Unfortunately, "upstream" never seems to get fixed. Admittedly the
intermittent nature of the problem makes it difficult to troubleshoot, however,
after four months we expected better. To say we're getting exasperated after
this long is putting it mildly.
I'd like to find out if these problems are widespread throughout Roseville, or
just confined to our neighborhood.
Can you report your experiences with your Comcast phone and internet service
here on the Roseville forum AND list your nearest cross street.