measure of success with social networking tools
Summary
- There are 12 posts — by 6 authors — in this topic.
- Latest post made by Ann Treacy at 2009 May 09 04:42 UTC
Hi folks! I just read an interesting article (Social Networks Are Red Hot, Web Sites Are Diddlysquat <http://www.nptimes.com/09May/news-090504-1.html> http://www.nptimes.com/09May/news-090504-1.html) in the NonProfit Times. They talk about the results of a survey of nonprofit use of social networking for marketing and fundraising. There's a lot of good info - especially if you work for/with a nonprofit and want to know how you compare. Here's the part that struck me: The number of members and the amount of user-generated content were cited most as the "metrics that include in their definition of success," at almost 69 percent each. Fundraising was the lowest ranked metric (16 percent) cited as an important variable in measuring the success of their house community. It reminded me of when "hits" was *the* big measure of success for web sites. I think tracking traffic always makes sense - but there are other metrics that are more meaningful, such as money raised, tickets sold, letters to congress generated. I was wondering if anyone on this list has an good ways that they measure success of their social networking type activity. Thanks!! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <http://www.treacyinfo.com/> <email obscured>
With all due respect to my colleagues who designed the survey and did the analysis, as well as Ann who shared the report I think the report is way way way off base in various ways. I actually think it is a dangerous document in that it is implying things that are not representative of the broader nonprofit sector and many lessons learned. It reminds me of the build it and they will come mania of 15 years ago. It, IMO, is contributing to an already skewed view of what is really happening on the ground and what the experience is of nonprofits who think about and/or dip their toes into the web 2.0/social media space. We do damage IMO to the effort to strategically, calmly and effectively help communities and organizations consider and then if appropriate adopt and adapt to new media use when we have reports like this that are not critiqued and contextualized. Take the following statistic from the report: 86.2% of respondents have an online community that is part of a commercial social network. This is shocking and may be true of those surveyed, though I doubt it, and contributes to the social media mania that is wreaking havoc within organizations who feel totally confused, disempowered and scared of information and communications technology. A last note, the entities that did the report all have IMO an agenda at worst and a bias at best that makes the report suspect. I would be happy to discuss this with anyone off list as writing is just so hard for me...or I may just post a video response to the survey and then post the link here. To simplify I strongly advise any organization on this list or any of you who work with organizations to NOT to compare themselves to this sampling.
On 5/5/09 10:34 AM, "Ann Treacy" <email obscured>> wrote: > Hi folks! > > > > I just read an interesting article (Social Networks Are Red Hot, Web Sites > Are Diddlysquat <http://www.nptimes.com/09May/news-090504-1.html> > http://www.nptimes.com/09May/news-090504-1.html) in the NonProfit Times. > They talk about the results of a survey of nonprofit use of social > networking for marketing and fundraising. > > > > There's a lot of good info - especially if you work for/with a nonprofit and > want to know how you compare. Here's the part that struck me: > > > > The number of members and the amount of user-generated content were cited > most as the "metrics that include in their definition of success," at almost > 69 percent each. Fundraising was the lowest ranked metric (16 percent) cited > as an important variable in measuring the success of their house community. > > > > It reminded me of when "hits" was *the* big measure of success for web > sites. I think tracking traffic always makes sense - but there are other > metrics that are more meaningful, such as money raised, tickets sold, > letters to congress generated. > > > > I was wondering if anyone on this list has an good ways that they measure > success of their social networking type activity. > > > > Thanks!! Ann > > > > Ann Treacy > > Treacy Information Services > > 1841 Fairmount Ave > > St Paul MN 55105 > 651-239-4581 > > http://www.treacyinfo.com <http://www.treacyinfo.com/> > > <email obscured> > > > > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/7pgSUNrvneAH7p8kC1bVZQ > ----------------------------------------- > To post, e-mail: <email obscured> > Use "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net
I donât think weâre in disagreement. I think web sites became more effective when we stopped looking at hits and started looking at other metrics â I suspect some of the metrics are the same for social networking. I think that goes back to my question â how do people measure success of social networking tools for their organization? Anyone have any good stories or advice? Thanks! Ann
If social networking is characterized by social interactions between people, as well as sharing and creating content, then practically any tool/app/program that is active, that persists, that involves people interacting in some way is probably a success. If people interact with an organization via any of the social networking tools, it is probably successful. How to measure is more difficult. I think some of the measures used for social networking include how often a person or their work (blog, webpage, Twitter, Flickr, YouTube) are 1.cited, referenced, recommended, shared by others, and 2. how much interaction there is in the form of comments and engaged conversation. On Twitter, I think one thing people look at are how often tweets are re-tweeted, how much traffic is directed from Twitter to blogs, webpages, reports, conferences, products, services, etc. What the Twitter "trends" are. The use of hashtags. I think the number of followers is less significant than what those followers are doing with the info in the Twitter stream. Mention of a website or new tool by a well-known Twitter person can result in enormous interest -- enough to shut down the less robust servers! In YouTube, Flickr, and similar social networks, it is interesting to see 1. who (and how many) are viewing content, and 2. what new content is generated from existing stuff that is shared on those sites. That might be one measure of something. The mashups and the re-working of material, creating new content is (IMHO) a kind of measure of success. Another thing I pay attention to is how things spread through the cyber world. I have no interest in Susan whoever on British version of Am Idol, but was fascinated by the fact that millions viewed the video, there was lots of conversation about her, send ups, comments. SlideShare, and similar places where people post their presentations, can perhaps be measured by 1. views and 2. uses of those resources 3. references to the resources 4. comments and conversation they generate. I think the "metrics of measuring success" of social networking is probably of interest to some folks and they may have fairly sophisticated ways of doing it. Businesses in particular seem to have developed tools for measuring success or effectiveness. I think, however, that the "seat of the pants" evaluations that one can make, just based on participation and observation, give you at least a sense of what is working and what is not. Dull or infrequent tweets, intermittent blog posts, no new Flickr photos, no feedback on websites or blog posts -- may well be indicators that these tools are not doing much for the organization. When your organization can create a bit of a buzz, generate passionate conversation, engage people, generate new content -- sure looks like successful social networking to me! Ruth Ruth Solie Director Northern Lights Library Network 103 Graystone Plaza Detroit Lakes, MN 56501 T:218-847-2825/800-450-1032 F: 218-847-4161 HTTP://nlln.org <email obscured>
-----Original Message----- From: <email obscured> <email obscured>] Sent: Thursday, May 07, 2009 9:00 AM To: <email obscured> Subject: [MNVoices] measure of success with social networking tools I don’t think we’re in disagreement. I think web sites became more effective when we stopped looking at hits and started looking at other metrics – I suspect some of the metrics are the same for social networking. I think that goes back to my question – how do people measure success of social networking tools for their organization? Anyone have any good stories or advice? Thanks! Ann Ann Treacy Mac Groveland, St Paul Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy View all messages on this topic at: http://forums.e-democracy.org/r/topic/7qnLPeDTwVvqjkJSdZswub ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net
Ruth, That's helpful. When I used to do research at the U I remember that works that were cited were always given more weight than those who weren't - which it seems is playing out online. Also I know there are certain folks that I like to see cite my blog. With businesses I think it's easier to measure success - you sell or you don't. Are there offline metrics that folks are using to measure online impact? Thanks! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <email obscured>
-----Original Message----- From: Ruth Solie <email obscured>] Sent: Thursday, May 07, 2009 1:27 PM To: <email obscured> Subject: Re: [MNVoices] measure of success with social networking tools If social networking is characterized by social interactions between people, as well as sharing and creating content, then practically any tool/app/program that is active, that persists, that involves people interacting in some way is probably a success. If people interact with an organization via any of the social networking tools, it is probably successful. How to measure is more difficult. I think some of the measures used for social networking include how often a person or their work (blog, webpage, Twitter, Flickr, YouTube) are 1.cited, referenced, recommended, shared by others, and 2. how much interaction there is in the form of comments and engaged conversation. On Twitter, I think one thing people look at are how often tweets are re-tweeted, how much traffic is directed from Twitter to blogs, webpages, reports, conferences, products, services, etc. What the Twitter "trends" are. The use of hashtags. I think the number of followers is less significant than what those followers are doing with the info in the Twitter stream. Mention of a website or new tool by a well-known Twitter person can result in enormous interest -- enough to shut down the less robust servers! In YouTube, Flickr, and similar social networks, it is interesting to see 1. who (and how many) are viewing content, and 2. what new content is generated from existing stuff that is shared on those sites. That might be one measure of something. The mashups and the re-working of material, creating new content is (IMHO) a kind of measure of success. Another thing I pay attention to is how things spread through the cyber world. I have no interest in Susan whoever on British version of Am Idol, but was fascinated by the fact that millions viewed the video, there was lots of conversation about her, send ups, comments. SlideShare, and similar places where people post their presentations, can perhaps be measured by 1. views and 2. uses of those resources 3. references to the resources 4. comments and conversation they generate. I think the "metrics of measuring success" of social networking is probably of interest to some folks and they may have fairly sophisticated ways of doing it. Businesses in particular seem to have developed tools for measuring success or effectiveness. I think, however, that the "seat of the pants" evaluations that one can make, just based on participation and observation, give you at least a sense of what is working and what is not. Dull or infrequent tweets, intermittent blog posts, no new Flickr photos, no feedback on websites or blog posts -- may well be indicators that these tools are not doing much for the organization. When your organization can create a bit of a buzz, generate passionate conversation, engage people, generate new content -- sure looks like successful social networking to me! Ruth Ruth Solie Director Northern Lights Library Network 103 Graystone Plaza Detroit Lakes, MN 56501 T:218-847-2825/800-450-1032 F: 218-847-4161 HTTP://nlln.org <email obscured> -----Original Message----- From: <email obscured> <email obscured>] Sent: Thursday, May 07, 2009 9:00 AM To: <email obscured> Subject: [MNVoices] measure of success with social networking tools I don’t think we’re in disagreement. I think web sites became more effective when we stopped looking at hits and started looking at other metrics – I suspect some of the metrics are the same for social networking. I think that goes back to my question – how do people measure success of social networking tools for their organization? Anyone have any good stories or advice? Thanks! Ann Ann Treacy Mac Groveland, St Paul Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy View all messages on this topic at: http://forums.e-democracy.org/r/topic/7qnLPeDTwVvqjkJSdZswub ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net Ruth Solie Detroit Lakes Info about Ruth Solie: http://forums.e-democracy.org/p/317yRNeuxnDRulckkYFAcD View all messages on this topic at: http://forums.e-democracy.org/r/topic/a9hX9BDC6yN5WpuLOyTcQ ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net
Ann, Our small city, pop 96, does not have an official web site but our Clerk recently started a personal blog where she promotes local events, "chats" with people who have moved away or don't live here year round, and generally makes people feel as if they've dropped in for coffee. It's not an official outlet but we have added the blog to the places we publish notices and post info about county/state/federal government programs and services with links to their web sites. The blog has a "hit counter" but our Clerk doesn't really analyze stats. As mayor, and in my employment with a nonprofit, I've seen a decrease in phone calls to me personally for info people can get on the blog, but an increase in calls to volunteer or donate to fund raisers. We also appear to be getting better turnout for events promoted on the blog-but that's hard to tease out from our print advertising reach. Finally, local media seems to be checking the blog announcements as we've had a reporter/photographer show up to cover things we hadn't thought to send out press releases for. All in all, I'd say our first foray into social media through blogging is very positive-even though we don't use any hard and fast methods to evaluate it. With 0 cost to use blogger as a host and a willing volunteer to post almost daily, it's as if we've skipped over having a web site-like developing nations that went straight to cell phone use over land lines. We may still do an official city web site one day, but it's not in our immediate plans. Toni Wilcox Mayor, City of Squaw Lake 218.659.4271 In a message dated 5/8/2009 7:27:32 A.M. Central Daylight Time, <email obscured> writes: Ruth, That's helpful. When I used to do research at the U I remember that works that were cited were always given more weight than those who weren't - which it seems is playing out online. Also I know there are certain folks that I like to see cite my blog. With businesses I think it's easier to measure success - you sell or you don't. Are there offline metrics that folks are using to measure online impact? Thanks! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <email obscured>
-----Original Message----- From: Ruth Solie <email obscured>] Sent: Thursday, May 07, 2009 1:27 PM To: <email obscured> Subject: Re: [MNVoices] measure of success with social networking tools If social networking is characterized by social interactions between people, as well as sharing and creating content, then practically any tool/app/program that is active, that persists, that involves people interacting in some way is probably a success. If people interact with an organization via any of the social networking tools, it is probably successful. How to measure is more difficult. I think some of the measures used for social networking include how often a person or their work (blog, webpage, Twitter, Flickr, YouTube) are 1.cited, referenced, recommended, shared by others, and 2. how much interaction there is in the form of comments and engaged conversation. On Twitter, I think one thing people look at are how often tweets are re-tweeted, how much traffic is directed from Twitter to blogs, webpages, reports, conferences, products, services, etc. What the Twitter "trends" are. The use of hashtags. I think the number of followers is less significant than what those followers are doing with the info in the Twitter stream. Mention of a website or new tool by a well-known Twitter person can result in enormous interest -- enough to shut down the less robust servers! In YouTube, Flickr, and similar social networks, it is interesting to see 1. who (and how many) are viewing content, and 2. what new content is generated from existing stuff that is shared on those sites. That might be one measure of something. The mashups and the re-working of material, creating new content is (IMHO) a kind of measure of success. Another thing I pay attention to is how things spread through the cyber world. I have no interest in Susan whoever on British version of Am Idol, but was fascinated by the fact that millions viewed the video, there was lots of conversation about her, send ups, comments. SlideShare, and similar places where people post their presentations, can perhaps be measured by 1. views and 2. uses of those resources 3. references to the resources 4. comments and conversation they generate. I think the "metrics of measuring success" of social networking is probably of interest to some folks and they may have fairly sophisticated ways of doing it. Businesses in particular seem to have developed tools for measuring success or effectiveness. I think, however, that the "seat of the pants" evaluations that one can make, just based on participation and observation, give you at least a sense of what is working and what is not. Dull or infrequent tweets, intermittent blog posts, no new Flickr photos, no feedback on websites or blog posts -- may well be indicators that these tools are not doing much for the organization. When your organization can create a bit of a buzz, generate passionate conversation, engage people, generate new content -- sure looks like successful social networking to me! Ruth Ruth Solie Director Northern Lights Library Network 103 Graystone Plaza Detroit Lakes, MN 56501 T:218-847-2825/800-450-1032 F: 218-847-4161 HTTP://nlln.org <email obscured> -----Original Message----- From: <email obscured> <email obscured>] Sent: Thursday, May 07, 2009 9:00 AM To: <email obscured> Subject: [MNVoices] measure of success with social networking tools I don’t think we’re in disagreement. I think web sites became more effective when we stopped looking at hits and started looking at other metrics – I suspect some of the metrics are the same for social networking. I think that goes back to my question – how do people measure success of social networking tools for their organization? Anyone have any good stories or advice? Thanks! Ann Ann Treacy Mac Groveland, St Paul Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy View all messages on this topic at: http://forums.e-democracy.org/r/topic/7qnLPeDTwVvqjkJSdZswub ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net Ruth Solie Detroit Lakes Info about Ruth Solie: http://forums.e-democracy.org/p/317yRNeuxnDRulckkYFAcD View all messages on this topic at: http://forums.e-democracy.org/r/topic/a9hX9BDC6yN5WpuLOyTcQ ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net Ann Treacy Mac Groveland, St Paul Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy View all messages on this topic at: http://forums.e-democracy.org/r/topic/1LO2KPon8LhnuFPTNFkLmR ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net **************Remember Mom this Mother's Day! Find a florist near you now. (http://yellowpages.aol.com/search?query=florist&ncid=emlcntusyelp00000006)
I remember the days (not that long ago, really) when we were concerned about putting too much information online through our website. If we gave it all away, who would ever come visit our museum? That was our reasoning when the internet and people's reaction to it was a big unknown. What we've discovered is that people find information on our website first and then come to visit, or contact us for more information. We started a blog, Skimming the Cream, in August 2007, after I had been blogging personally for a year. I knew that blogging applications were an easy way to add up-to-the-minute info to our website and they were kind to beginners. Less complicated than adding new pages to our website. Along with general museum announcements, we also feature artifacts and other history tidbits on our blog, the same sort of stuff we might showcase with a static web page. When I think about our website and its components (the blog, our Twitter feed, I see them all working together to create our online presence. Our static web pages serve one purpose, our blog serves another, and Twitter yet another. We reach different audiences with each application. The most direct metric we have for measuring the effectiveness of these applications is when people visit or contact us and tell us they've already seen something on our website that drew them to us.
I remember the days (not that long ago, really) when we were concerned about putting too much information online through our website. If we gave it all away, who would ever come visit our museum? That was our reasoning when the internet and people's reaction to it was a big unknown. What we've discovered is that people find information on our website first and then come to visit, or contact us for more information. We started a blog, Skimming the Cream, in August 2007, after I had been blogging personally for a year. I knew that blogging applications were an easy way to add up-to-the-minute info to our website and they were kind to beginners. Less complicated than adding new pages to our website. Along with general museum announcements, we also feature artifacts and other history tidbits on our blog, the same sort of stuff we might showcase with a static web page. When I think about our website and its components (the blog, our Twitter feed, I see them all working together to create our online presence. Our static web pages serve one purpose, our blog serves another, and Twitter yet another. We reach different audiences with each application. The most direct metric we have for measuring the effectiveness of these applications is when people visit or contact us and tell us they've already seen something on our website that drew them to us.
Toni, Thanks! That's great - it's a tangible measure of the impact. I wasn't 100 percent sure what I wanted when I asked - but I think this is the sort of thing I wanted. It's a nice offline impact to balance with the online impact Ruth sent. Thanks! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <email obscured>
-----Original Message----- From: <email obscured> <email obscured>] Sent: Friday, May 08, 2009 8:57 AM To: <email obscured> Subject: Re: [MNVoices] measure of success with social networking tools Ann, Our small city, pop 96, does not have an official web site but our Clerk recently started a personal blog where she promotes local events, "chats" with people who have moved away or don't live here year round, and generally makes people feel as if they've dropped in for coffee. It's not an official outlet but we have added the blog to the places we publish notices and post info about county/state/federal government programs and services with links to their web sites. The blog has a "hit counter" but our Clerk doesn't really analyze stats. As mayor, and in my employment with a nonprofit, I've seen a decrease in phone calls to me personally for info people can get on the blog, but an increase in calls to volunteer or donate to fund raisers. We also appear to be getting better turnout for events promoted on the blog-but that's hard to tease out from our print advertising reach. Finally, local media seems to be checking the blog announcements as we've had a reporter/photographer show up to cover things we hadn't thought to send out press releases for. All in all, I'd say our first foray into social media through blogging is very positive-even though we don't use any hard and fast methods to evaluate it. With 0 cost to use blogger as a host and a willing volunteer to post almost daily, it's as if we've skipped over having a web site-like developing nations that went straight to cell phone use over land lines. We may still do an official city web site one day, but it's not in our immediate plans. Toni Wilcox Mayor, City of Squaw Lake 218.659.4271 In a message dated 5/8/2009 7:27:32 A.M. Central Daylight Time, <email obscured> writes: Ruth, That's helpful. When I used to do research at the U I remember that works that were cited were always given more weight than those who weren't - which it seems is playing out online. Also I know there are certain folks that I like to see cite my blog. With businesses I think it's easier to measure success - you sell or you don't. Are there offline metrics that folks are using to measure online impact? Thanks! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <email obscured> -----Original Message----- From: Ruth Solie <email obscured>] Sent: Thursday, May 07, 2009 1:27 PM To: <email obscured> Subject: Re: [MNVoices] measure of success with social networking tools If social networking is characterized by social interactions between people, as well as sharing and creating content, then practically any tool/app/program that is active, that persists, that involves people interacting in some way is probably a success. If people interact with an organization via any of the social networking tools, it is probably successful. How to measure is more difficult. I think some of the measures used for social networking include how often a person or their work (blog, webpage, Twitter, Flickr, YouTube) are 1.cited, referenced, recommended, shared by others, and 2. how much interaction there is in the form of comments and engaged conversation. On Twitter, I think one thing people look at are how often tweets are re-tweeted, how much traffic is directed from Twitter to blogs, webpages, reports, conferences, products, services, etc. What the Twitter "trends" are. The use of hashtags. I think the number of followers is less significant than what those followers are doing with the info in the Twitter stream. Mention of a website or new tool by a well-known Twitter person can result in enormous interest -- enough to shut down the less robust servers! In YouTube, Flickr, and similar social networks, it is interesting to see 1. who (and how many) are viewing content, and 2. what new content is generated from existing stuff that is shared on those sites. That might be one measure of something. The mashups and the re-working of material, creating new content is (IMHO) a kind of measure of success. Another thing I pay attention to is how things spread through the cyber world. I have no interest in Susan whoever on British version of Am Idol, but was fascinated by the fact that millions viewed the video, there was lots of conversation about her, send ups, comments. SlideShare, and similar places where people post their presentations, can perhaps be measured by 1. views and 2. uses of those resources 3. references to the resources 4. comments and conversation they generate. I think the "metrics of measuring success" of social networking is probably of interest to some folks and they may have fairly sophisticated ways of doing it. Businesses in particular seem to have developed tools for measuring success or effectiveness. I think, however, that the "seat of the pants" evaluations that one can make, just based on participation and observation, give you at least a sense of what is working and what is not. Dull or infrequent tweets, intermittent blog posts, no new Flickr photos, no feedback on websites or blog posts -- may well be indicators that these tools are not doing much for the organization. When your organization can create a bit of a buzz, generate passionate conversation, engage people, generate new content -- sure looks like successful social networking to me! Ruth Ruth Solie Director Northern Lights Library Network 103 Graystone Plaza Detroit Lakes, MN 56501 T:218-847-2825/800-450-1032 F: 218-847-4161 HTTP://nlln.org <email obscured> -----Original Message----- From: <email obscured> <email obscured>] Sent: Thursday, May 07, 2009 9:00 AM To: <email obscured> Subject: [MNVoices] measure of success with social networking tools I don’t think we’re in disagreement. I think web sites became more effective when we stopped looking at hits and started looking at other metrics – I suspect some of the metrics are the same for social networking. I think that goes back to my question – how do people measure success of social networking tools for their organization? Anyone have any good stories or advice? Thanks! Ann Ann Treacy Mac Groveland, St Paul Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy View all messages on this topic at: http://forums.e-democracy.org/r/topic/7qnLPeDTwVvqjkJSdZswub ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net Ruth Solie Detroit Lakes Info about Ruth Solie: http://forums.e-democracy.org/p/317yRNeuxnDRulckkYFAcD View all messages on this topic at: http://forums.e-democracy.org/r/topic/a9hX9BDC6yN5WpuLOyTcQ ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net Ann Treacy Mac Groveland, St Paul Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy View all messages on this topic at: http://forums.e-democracy.org/r/topic/1LO2KPon8LhnuFPTNFkLmR ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net **************Remember Mom this Mother's Day! Find a florist near you now. (http://yellowpages.aol.com/search?query=florist&ncid=emlcntusyelp00000006) Toni Wilcox Lowertown, St. Paul Info about Toni Wilcox: http://forums.e-democracy.org/p/36ItTnVObAzE6GNju7yWHt View all messages on this topic at: http://forums.e-democracy.org/r/topic/ayPInYAzzlSWujUCQSDC0 ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net
In counting visitors to a local blog or website, keep things in perspective. For example, I do a blog for our Minneapolis neighborhood about our planning for our commercial street. We get about 45 people a month. I view that small number as very successful because if we have a planning meeting in the evening, we are thrilled to get 45 people and consider it a huge success. Remember, blogs are a way of getting the information to the people who want it or need it, they are not usually a way of getting to a huge audience. Sheldon ................................ Sheldon Mains, President Seward Neighborhood Group http://www.sng.org 612-618-7149, <email obscured> Twitter: http://twitter.com/SheldonM
> -----Original Message----- > From: Ann Treacy <email obscured>] > Sent: Friday, May 08, 2009 1:00 PM > To: <email obscured> > Subject: Re: [MNVoices] measure of success with social > networking tools > > Toni, > > Thanks! That's great - it's a tangible measure of the impact. > I wasn't 100 percent sure what I wanted when I asked - but I > think this is the sort of thing I wanted. It's a nice offline > impact to balance with the online impact Ruth sent. > > Thanks! Ann > > Ann Treacy > Treacy Information Services > 1841 Fairmount Ave > St Paul MN 55105 > 651-239-4581 > http://www.treacyinfo.com > <email obscured> > > > -----Original Message----- > From: <email obscured> <email obscured>] > Sent: Friday, May 08, 2009 8:57 AM > To: <email obscured> > Subject: Re: [MNVoices] measure of success with social > networking tools > > Ann, > > Our small city, pop 96, does not have an official web site > but our Clerk recently started a personal blog where she > promotes local events, "chats" > with people who have moved away or don't live here year > round, and generally makes people feel as if they've dropped > in for coffee. It's not an official outlet but we have > added the blog to the places we publish notices and post info > about county/state/federal government programs and services > with links to their web sites. > > The blog has a "hit counter" but our Clerk doesn't really > analyze stats. > As mayor, and in my employment with a nonprofit, I've seen a > decrease in phone calls to me personally for info people can > get on the blog, but an increase in calls to volunteer or > donate to fund raisers. We also appear to be getting better > turnout for events promoted on the blog-but that's hard to > tease out from our print advertising reach. Finally, local > media seems to be checking the blog announcements as we've > had a reporter/photographer > show up to cover things we hadn't thought to send out press > releases for. > > All in all, I'd say our first foray into social media through > blogging is very positive-even though we don't use any hard > and fast methods to evaluate it. With 0 cost to use blogger > as a host and a willing volunteer to post almost daily, it's > as if we've skipped over having a web site-like > developing nations that went straight to cell phone use over > land lines. We may > still do an official city web site one day, but it's not in > our immediate plans. > > Toni Wilcox > Mayor, City of Squaw Lake > 218.659.4271 > > > In a message dated 5/8/2009 7:27:32 A.M. Central Daylight > Time, <email obscured> writes: > > Ruth, > > That's helpful. When I used to do research at the U I > remember that works that were cited were always given more > weight than those who weren't - which it seems is playing > out online. Also I know there are certain folks that I like > to see cite my blog. > > With businesses I think it's easier to measure success - you > sell or you don't. Are there offline metrics that folks are > using to measure online impact? > > Thanks! Ann > > Ann Treacy > Treacy Information Services > 1841 Fairmount Ave > St Paul MN 55105 > 651-239-4581 > http://www.treacyinfo.com > <email obscured> > > -----Original Message----- > From: Ruth Solie <email obscured>] > Sent: Thursday, May 07, 2009 1:27 PM > To: <email obscured> > Subject: Re: [MNVoices] measure of success with social > networking tools > > If social networking is characterized by social interactions > between people, as well as sharing and creating content, > then practically any tool/app/program that is active, that > persists, that involves people interacting in some way is > probably a success. If people interact with an organization > via any of the social networking tools, it is probably > successful. How to measure is more difficult. > > I think some of the measures used for social networking > include how often a person or their work (blog, webpage, > Twitter, Flickr, YouTube) are 1.cited, referenced, > recommended, shared by others, and 2. how much interaction > there is in the form of comments and engaged conversation. > > On Twitter, I think one thing people look at are how often > tweets are re-tweeted, how much traffic is directed from > Twitter to blogs, webpages, reports, conferences, products, > services, etc. What the Twitter "trends" > are. The use of hashtags. I think the number of followers is > less significant than what those followers are doing with the > info in the Twitter stream. Mention of a website or new tool > by a well-known Twitter person can result in enormous > interest -- enough to shut down the less robust servers! > > In YouTube, Flickr, and similar social networks, it is > interesting to see 1. > who (and how many) are viewing content, and 2. what new > content is generated from existing stuff that is shared on > those sites. That might be one measure of something. The > mashups and the re-working of material, creating new content > is (IMHO) a kind of measure of success. Another thing I pay > attention to is how things spread through the cyber world. I > have no interest in Susan whoever on British version of Am > Idol, but was fascinated by the fact that millions viewed the > video, there was lots of conversation about her, send ups, comments. > > SlideShare, and similar places where people post their > presentations, can perhaps be measured by 1. views and 2. > uses of those resources 3. > references > to the resources 4. comments and conversation they generate. > > I think the "metrics of measuring success" of social > networking is probably of interest to some folks and they > may have fairly sophisticated ways of doing it. Businesses > in particular seem to have developed tools for measuring > success or effectiveness. I think, however, that the "seat > of the pants" evaluations that one can make, just based on > participation and observation, give you at least a sense of > what is working and what is not. > Dull or infrequent tweets, intermittent blog posts, no new > Flickr photos, no feedback on websites or blog posts -- may > well be indicators that these tools are not doing much for > the organization. When your organization can create a bit of > a buzz, generate passionate conversation, engage people, > generate new content -- sure looks like successful social > networking to me! > Ruth > > > Ruth Solie > Director > Northern Lights Library Network > > 103 Graystone Plaza > Detroit Lakes, MN 56501 > > T:218-847-2825/800-450-1032 F: 218-847-4161 > HTTP://nlln.org <email obscured> > > > -----Original Message----- > From: <email obscured> <email obscured>] > Sent: Thursday, May 07, 2009 9:00 AM > To: <email obscured> > Subject: [MNVoices] measure of success with social networking tools > > I don’t think we’re in disagreement. I think web sites > became more effective when we stopped looking at hits and > started looking at other metrics – I suspect some of the > metrics are the same for social networking. > > I think that goes back to my question – how do people > measure success of social networking tools for their > organization? Anyone have any good stories or advice? > > Thanks! Ann > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/7qnLPeDTwVvqjkJSdZswub > ----------------------------------------- > To post, e-mail: <email obscured> Use > "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net > > > Ruth Solie > Detroit Lakes > Info about Ruth Solie: > http://forums.e-democracy.org/p/317yRNeuxnDRulckkYFAcD > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/a9hX9BDC6yN5WpuLOyTcQ > ----------------------------------------- > To post, e-mail: <email obscured> Use > "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at > http://OnlineGroups.Net > > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/1LO2KPon8LhnuFPTNFkLmR > ----------------------------------------- > To post, e-mail: <email obscured> Use > "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at > http://OnlineGroups.Net > > > **************Remember Mom this Mother's Day! Find a florist > near you now. > (http://yellowpages.aol.com/search?query=florist&ncid=emlcntus yelp00000006) > > Toni Wilcox > Lowertown, St. Paul > Info about Toni Wilcox: > http://forums.e-democracy.org/p/36ItTnVObAzE6GNju7yWHt > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/ayPInYAzzlSWujUCQSDC0 > ----------------------------------------- > To post, e-mail: <email obscured> > Use "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net > > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/1X9l5Y50SN2SwauV5BgiLB > ----------------------------------------- > To post, e-mail: <email obscured> > Use "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net >
Mary, That's helpful too. I remember so well trying to coax people to provide more info on a web site than their phone number. "But I want them to call me." As a family we always check out a museum online before we visit. Thanks! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <email obscured>
-----Original Message----- From: <email obscured> <email obscured>] Sent: Friday, May 08, 2009 10:54 AM To: <email obscured> Subject: [MNVoices] measure of success with social networking tools I remember the days (not that long ago, really) when we were concerned about putting too much information online through our website. If we gave it all away, who would ever come visit our museum? That was our reasoning when the internet and people's reaction to it was a big unknown. What we've discovered is that people find information on our website first and then come to visit, or contact us for more information. We started a blog, Skimming the Cream, in August 2007, after I had been blogging personally for a year. I knew that blogging applications were an easy way to add up-to-the-minute info to our website and they were kind to beginners. Less complicated than adding new pages to our website. Along with general museum announcements, we also feature artifacts and other history tidbits on our blog, the same sort of stuff we might showcase with a static web page. When I think about our website and its components (the blog, our Twitter feed, I see them all working together to create our online presence. Our static web pages serve one purpose, our blog serves another, and Twitter yet another. We reach different audiences with each application. The most direct metric we have for measuring the effectiveness of these applications is when people visit or contact us and tell us they've already seen something on our website that drew them to us. Mary Warner Little Falls Info about Mary Warner: http://forums.e-democracy.org/p/1PbbXD3iNU0oQBQWMPVXY7 View all messages on this topic at: http://forums.e-democracy.org/r/topic/6ogT1rf8O9zCfQGOxJ0jNl ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net
Good point - thanks for the reality check as far as numbers go. It also helps to set realistic expectations. Thanks! Ann Ann Treacy Treacy Information Services 1841 Fairmount Ave St Paul MN 55105 651-239-4581 http://www.treacyinfo.com <email obscured>
-----Original Message----- From: Sheldon Mains <email obscured>] Sent: Friday, May 08, 2009 2:52 PM To: <email obscured> Subject: Re: [MNVoices] measure of success with social networking tools In counting visitors to a local blog or website, keep things in perspective. For example, I do a blog for our Minneapolis neighborhood about our planning for our commercial street. We get about 45 people a month. I view that small number as very successful because if we have a planning meeting in the evening, we are thrilled to get 45 people and consider it a huge success. Remember, blogs are a way of getting the information to the people who want it or need it, they are not usually a way of getting to a huge audience. Sheldon ................................ Sheldon Mains, President Seward Neighborhood Group http://www.sng.org 612-618-7149, <email obscured> Twitter: http://twitter.com/SheldonM > -----Original Message----- > From: Ann Treacy <email obscured>] > Sent: Friday, May 08, 2009 1:00 PM > To: <email obscured> > Subject: Re: [MNVoices] measure of success with social > networking tools > > Toni, > > Thanks! That's great - it's a tangible measure of the impact. > I wasn't 100 percent sure what I wanted when I asked - but I > think this is the sort of thing I wanted. It's a nice offline > impact to balance with the online impact Ruth sent. > > Thanks! Ann > > Ann Treacy > Treacy Information Services > 1841 Fairmount Ave > St Paul MN 55105 > 651-239-4581 > http://www.treacyinfo.com > <email obscured> > > > -----Original Message----- > From: <email obscured> <email obscured>] > Sent: Friday, May 08, 2009 8:57 AM > To: <email obscured> > Subject: Re: [MNVoices] measure of success with social > networking tools > > Ann, > > Our small city, pop 96, does not have an official web site > but our Clerk recently started a personal blog where she > promotes local events, "chats" > with people who have moved away or don't live here year > round, and generally makes people feel as if they've dropped > in for coffee. It's not an official outlet but we have > added the blog to the places we publish notices and post info > about county/state/federal government programs and services > with links to their web sites. > > The blog has a "hit counter" but our Clerk doesn't really > analyze stats. > As mayor, and in my employment with a nonprofit, I've seen a > decrease in phone calls to me personally for info people can > get on the blog, but an increase in calls to volunteer or > donate to fund raisers. We also appear to be getting better > turnout for events promoted on the blog-but that's hard to > tease out from our print advertising reach. Finally, local > media seems to be checking the blog announcements as we've > had a reporter/photographer > show up to cover things we hadn't thought to send out press > releases for. > > All in all, I'd say our first foray into social media through > blogging is very positive-even though we don't use any hard > and fast methods to evaluate it. With 0 cost to use blogger > as a host and a willing volunteer to post almost daily, it's > as if we've skipped over having a web site-like > developing nations that went straight to cell phone use over > land lines. We may > still do an official city web site one day, but it's not in > our immediate plans. > > Toni Wilcox > Mayor, City of Squaw Lake > 218.659.4271 > > > In a message dated 5/8/2009 7:27:32 A.M. Central Daylight > Time, <email obscured> writes: > > Ruth, > > That's helpful. When I used to do research at the U I > remember that works that were cited were always given more > weight than those who weren't - which it seems is playing > out online. Also I know there are certain folks that I like > to see cite my blog. > > With businesses I think it's easier to measure success - you > sell or you don't. Are there offline metrics that folks are > using to measure online impact? > > Thanks! Ann > > Ann Treacy > Treacy Information Services > 1841 Fairmount Ave > St Paul MN 55105 > 651-239-4581 > http://www.treacyinfo.com > <email obscured> > > -----Original Message----- > From: Ruth Solie <email obscured>] > Sent: Thursday, May 07, 2009 1:27 PM > To: <email obscured> > Subject: Re: [MNVoices] measure of success with social > networking tools > > If social networking is characterized by social interactions > between people, as well as sharing and creating content, > then practically any tool/app/program that is active, that > persists, that involves people interacting in some way is > probably a success. If people interact with an organization > via any of the social networking tools, it is probably > successful. How to measure is more difficult. > > I think some of the measures used for social networking > include how often a person or their work (blog, webpage, > Twitter, Flickr, YouTube) are 1.cited, referenced, > recommended, shared by others, and 2. how much interaction > there is in the form of comments and engaged conversation. > > On Twitter, I think one thing people look at are how often > tweets are re-tweeted, how much traffic is directed from > Twitter to blogs, webpages, reports, conferences, products, > services, etc. What the Twitter "trends" > are. The use of hashtags. I think the number of followers is > less significant than what those followers are doing with the > info in the Twitter stream. Mention of a website or new tool > by a well-known Twitter person can result in enormous > interest -- enough to shut down the less robust servers! > > In YouTube, Flickr, and similar social networks, it is > interesting to see 1. > who (and how many) are viewing content, and 2. what new > content is generated from existing stuff that is shared on > those sites. That might be one measure of something. The > mashups and the re-working of material, creating new content > is (IMHO) a kind of measure of success. Another thing I pay > attention to is how things spread through the cyber world. I > have no interest in Susan whoever on British version of Am > Idol, but was fascinated by the fact that millions viewed the > video, there was lots of conversation about her, send ups, comments. > > SlideShare, and similar places where people post their > presentations, can perhaps be measured by 1. views and 2. > uses of those resources 3. > references > to the resources 4. comments and conversation they generate. > > I think the "metrics of measuring success" of social > networking is probably of interest to some folks and they > may have fairly sophisticated ways of doing it. Businesses > in particular seem to have developed tools for measuring > success or effectiveness. I think, however, that the "seat > of the pants" evaluations that one can make, just based on > participation and observation, give you at least a sense of > what is working and what is not. > Dull or infrequent tweets, intermittent blog posts, no new > Flickr photos, no feedback on websites or blog posts -- may > well be indicators that these tools are not doing much for > the organization. When your organization can create a bit of > a buzz, generate passionate conversation, engage people, > generate new content -- sure looks like successful social > networking to me! > Ruth > > > Ruth Solie > Director > Northern Lights Library Network > > 103 Graystone Plaza > Detroit Lakes, MN 56501 > > T:218-847-2825/800-450-1032 F: 218-847-4161 > HTTP://nlln.org <email obscured> > > > -----Original Message----- > From: <email obscured> <email obscured>] > Sent: Thursday, May 07, 2009 9:00 AM > To: <email obscured> > Subject: [MNVoices] measure of success with social networking tools > > I don’t think we’re in disagreement. I think web sites > became more effective when we stopped looking at hits and > started looking at other metrics – I suspect some of the > metrics are the same for social networking. > > I think that goes back to my question – how do people > measure success of social networking tools for their > organization? Anyone have any good stories or advice? > > Thanks! Ann > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/7qnLPeDTwVvqjkJSdZswub > ----------------------------------------- > To post, e-mail: <email obscured> Use > "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net > > > Ruth Solie > Detroit Lakes > Info about Ruth Solie: > http://forums.e-democracy.org/p/317yRNeuxnDRulckkYFAcD > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/a9hX9BDC6yN5WpuLOyTcQ > ----------------------------------------- > To post, e-mail: <email obscured> Use > "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at > http://OnlineGroups.Net > > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/1LO2KPon8LhnuFPTNFkLmR > ----------------------------------------- > To post, e-mail: <email obscured> Use > "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at > http://OnlineGroups.Net > > > **************Remember Mom this Mother's Day! Find a florist > near you now. > (http://yellowpages.aol.com/search?query=florist&ncid=emlcntus yelp00000006) > > Toni Wilcox > Lowertown, St. Paul > Info about Toni Wilcox: > http://forums.e-democracy.org/p/36ItTnVObAzE6GNju7yWHt > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/ayPInYAzzlSWujUCQSDC0 > ----------------------------------------- > To post, e-mail: <email obscured> > Use "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net > > > Ann Treacy > Mac Groveland, St Paul > Info about Ann Treacy: http://forums.e-democracy.org/p/ann treacy > > View all messages on this topic at: > http://forums.e-democracy.org/r/topic/1X9l5Y50SN2SwauV5BgiLB > ----------------------------------------- > To post, e-mail: <email obscured> > Use "Reply-to-All" via e-mail to post publicly. > To leave or for daily digest, type "unsubscribe" or "digest on" > in subject, then send to: <email obscured> > > More information about Minnesota Voices Online: > http://forums.e-democracy.org/groups/mnvoices > > E-Democracy.Org rules: http://e-democracy.org/rules > ----------------------------------------- > Technical assistance thanks to our friends at http://OnlineGroups.Net > Sheldon Mains Seward Neighborhood, Minneapolis Info about Sheldon Mains: http://forums.e-democracy.org/p/sheldonmains View all messages on this topic at: http://forums.e-democracy.org/r/topic/uRsotKPlkRK0GOt8C0sYJ ----------------------------------------- To post, e-mail: <email obscured> Use "Reply-to-All" via e-mail to post publicly. To leave or for daily digest, type "unsubscribe" or "digest on" in subject, then send to: <email obscured> More information about Minnesota Voices Online: http://forums.e-democracy.org/groups/mnvoices E-Democracy.Org rules: http://e-democracy.org/rules ----------------------------------------- Technical assistance thanks to our friends at http://OnlineGroups.Net
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